[ Hardware ] Each Floater Frame features pre-drilled holes for straightforward canvas mounting. The package contains two D-ring hangers and wire for simple assembly, as well as socket head screws and pan head screws. For convenient attachment of your artwork to the floater frame, please utilize a standard or electric screwdriver.
[ Packaging ] We use a meticulous 5-stage packing process for your Floater Frames. Firstly, each frame is wrapped in light packaging foam for scratch protection, then covered in bubble foam to guard against stress damage. For larger sizes, we employ an additional security frame for enhanced safe transportation - so please do not be misled when opening the package. Finally, the product is housed in a sturdy single and double-wall carotn box and delivered to you via our long term partner - FedEx
[ Construction ] Our stairstep-style Floater Frame profile ensures a minimum 1/8" gap between the frame side-wall and your painting. The frame thickness stands at 1-3/8 (1.375), with a 7/16 inch wide visible edge on the face. In addition to the standard V-Nails assembly at the corners of each frame, we take extra measures to reinforce the sturdiness of the frame corner joints
[ Customer Service ] We deeply care about our customers, clients, and artists—that means You. Got questions or concerns... Even a bad day.. We get it. Contact our customer service for heartfelt support. We go old-school in our approach—no bots, no AI, just real human interaction. We are proud to offer a personal touch to solve your issues. Feel free to check out our customer service and share your thoughts. Our mission is to make your Pixy Canvas experience enjoyable and seamless as possible
[ Material ] Floater Frames are made from robust Polystyrene (PS) foam, ensuring durability. Coated with an elegant acrylic film finish, these frames offer a perfect balance of strength and luster for your art
[ Frame Format ] Pixy Canvas frames are available in three distinct formats - Portrait, Landscape, and Square. For each format, we offer at least 54 size options and 18 colors. Additionally, we provide 1-1/4 (1.25) and 1-1/2 (1.5) inch frames for all sizes and colors. If you can't find the frame you're looking for, please visit our storefront
[ Size Info ] The size listed in the description or the drop-down menu corresponds to the canvas size that fits within the Floater Frame (inner dimensions). Meaning, you should measure the width and length of your canvas and select the corresponding size from the list. For further clarification, refer to the additional information and illustrations in the product preview pictures
